Frequently Asked Questions
How often should I be using the serum?
For best results it is recommended to use 2 to 3 times per week.
How much should I be using?
Use 6 to 8 drops and massage onto your scalp, whatever serum is left on your hands you can distribute to the lengths of your hair for overall nourishment. Remember a little goes a long way.
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Who can use this product?
This product is for everyone who has experienced hair loss and want to stimulate new hair growth, our product is tailored to nourish the scalp & strengthen the hair follicles. Even if your hair is naturally healthy, our formula is perfect for maintaining its strength, shine and vitality.
Note: If you are currently experiencing hair loss, please refer to the section on “Scalp Health”.
When will I see results?
Results vary depending on the individual. Most people see results between 3 to 6 months, consistency is key for optimum results however your overall internal health matters, ensure you have a healthy balanced diet, normal iron levels and reduced stress.
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Why does my hair shed when I apply the serum?
The hair that sheds while applying the serum is typically the weaker hairs, as you continue to apply the serum the weaker hairs will eventually be replaced with stronger, healthier hair.
Is it normal for the serum to occasionally exhibit a slightly darker hue?
Yes, the nigella sativa seed is naturally dark in colour.
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Is there any risk of an allergic reaction?
If you are allergic to nuts or seeds, we advise you not to use this product. It is recommended that you do a patch test and make sure your skin doesn’t have any sensitivities or allergies to any of the ingredients. Please take care as we will not be responsible for any allergic reaction.
Can I use on coloured hair?
Yes, the serum is for hair growth with natural ingredients and won’t interfere with your hair colour.
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What type of bottle is used for the oil?
The oil is packaged in a glass amber bottle. The colour in the amber glass helps filter UVA and damaging rays from passing through keeping the product safe and unchanged.
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What are the standard shipping costs in NZ?
The standard courier prices change from time to time. As of 1st July 2024 the price has increased from $5.20 to $6.20.
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